Strategic HR: Practically Speaking Scorecards and Dashboards

Thursday 4:00 – 5:00 PM

Session Description

Business pundits, experts, our peers and even our bosses all tell us that we need to be “more strategic” and that “HR needs to drive more value”, but on very few occasions we get the details. This session will discuss the realities HR is living and how we can mitigate them in everyday functions. Most importantly, the session will go through examples from TWO real companies: one that built a real life HR dashboard and another that built a holistic scorecard to align HR efforts to the goals of the organization. Attendees will take away these two templates, which can immediately be used within their companies. At the end of the session, participants will be able to: build a tactical HR dashboard that provides visibility into people processes, build a strategic dashboard that covers recruiting, performance, learning, engagement and service delivery, tie HR efforts to business objectives and prove the value of HR to the company.

Learning Objectives

  1. Learn about the pressures and challenges facing HR executives and practitioners today
  2. How to tie HR strategies to key business objectives
  3. How to build a 5 part scorecard that covers talent management, employee service and business metrics, and understand best practices to present it to business leaders

Charles (Chas) Fields

As a human capital management (HCM) strategy consultant for Kronos Incorporated, Charles (Chas) Fields works with leadership teams to invest in people-centric technologies that enhance the employee experience and overall company culture of their business. With strong foundational expertise in project management and change management, Fields advises organizations on how effective training and development processes can strengthen the talent pipeline, improve long-term employee engagement, and ensure future business success.

With a bachelor’s degree in business administration and a master’s degree in human resource management from Indiana Wesleyan University, Fields deeply understands the impact that effective HCM strategies and solutions can have on both operations and human resources (HR). Prior to his current role at Kronos, he was an account manager and sales engineer at Exponent HR, building and managing relationships with customers and conducting product demonstrations for key decision-makers. Fields also led project and construction management at Zayo Group, a publicly traded global network solutions provider.

Outside the office, Fields is a volunteer builder for Habitat for Humanity International and serves as the finance officer for Spark Tank, a summer matching-funds program at his local church. He enjoys spending his free time on the golf course, cheering on the New York Yankees, and relaxing lakeside with his family, friends, and dog Cooper.