The Sincerity in Service

Friday 9:15 – 10:15 AM

Session Description

Paul Long will discuss the impact created when the customer has no doubt that your staff is genuine in their desire to help. Through Paul’s concept of Fundamism, your team will learn principles that aid in listening and connecting with others while stressing the importance of sincerity in every interaction.

Learning Objectives

  1. Enhance you employee’s customer service interactions
  2. Reveal additional opportunities to make a difference in all walks of life
  3. Learn the characteristics of world-class customer service and what will differentiate you from competitors



Paul Long

Paul Long is a motivational speaker and consultant that has challenged the corporate landscape for over a decade while engaging audiences around the globe. As the MLB Kansas City Royals’ 2016 Fan of the Year, Paul’s shenanigans have been featured in media outlets like ESPN, the Washington Post and even the Wall Street Journal!! Through his concept of “Fundamism,” infectious spirit and unique take on F.U.N. in the workplace, Paul has provided memorable experiences at hundreds of events while helping raise awareness for pediatric cancer. Paul’s keynote experience is sure to bring laughter, tears, and provoke thought to any event. So… are YOU ready to have some F.U.N.?